Delivery & Returns
Please note that Royal Mail are experiencing some disruption at the moment which may result in a delay to your order arriving.
We offer FREE UK DELIVERY by Royal Mail First Class ‘Signed For’ on all purchases over £50. Otherwise, postage via Royal Mail First Class ‘Signed For’ will be charged at £3.50.
Any urgent items can be sent via Royal Mail ‘Special Delivery Next Day’ at an additional cost of £3.49. Postage to most mainland European countries will be charged at £10.
We aim, but do not guarantee, to dispatch all purchases within 48 hours of receipt. We also ship to other international addresses – for this service or any other special delivery requirements, please contact us at firstname.lastname@example.org.
We will happily refund you provided that the goods and gift packaging are returned to us undamaged and in a fully resaleable condition within 21 days of purchase. We will only refund the original postage costs and/or return postage costs if the goods were faulty or damaged upon receipt. Please contact us by e-mail at email@example.com prior to returning any purchases. We recommend obtaining a proof of postage for any returns. This policy does not affect your statutory rights.